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ditomathewExplorer

Asked: December 10, 20222022-12-10T00:53:01+03:00 2022-12-10T00:53:01+03:00In: Oracle E-Business Suite

Workflow Action History

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Can someone explain how does the Oracle Action History Works in below scenario?

I have a workflow where initial notification is triggered to person A. Person A can ‘Forward it to Department’ for which Person B is the receipient. Person B has only one button to respond by providing some comments – ‘Response to A/P Purchasing’ which route it back to Person A. Person A can again do ‘Forward it to Department’ for which Person B is the receipient and this can keep going until Person A gets a satisfacoty response from Person B.

My issue is that Person A’s routing to Person B is not getting recorded in Action History. Any idea what could be missing?

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